How foodbanks work

Providing emergency food to people in crisis.

Every day people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. A simple box of food makes a big difference, with foodbanks helping prevent crime, housing loss, family breakdown and mental health problems.

Food is donated

Schools, churches, businesses and individuals donate non-perishable, in-date food to a foodbank.  Large collections often take place as part of Harvest Festival celebrations and food is also collected at supermarkets.  We also collect household items, such as toilet rolls and washing liquid, and personal items such as shampoo and deodorant.

Food is sorted and stored

Volunteers sort food to check that it’s in date and place it in boxes and crates on the warehouse shelves ready to be given to people in need. Over 40,000 people in the UK give up their time to volunteer at foodbanks; Malvern Hills Foodbank has over 70 active volunteers.

Professionals identify people in need

Foodbanks partner with a wide range of care professionals such as doctors, health visitors, social workers and police to identify people in crisis and issue them with a foodbank voucher.

Clients receive food

Foodbank clients bring their voucher to a foodbank centre where it can be redeemed for three days’ emergency food. Volunteers meet clients over a hot drink and discuss any special needs, e.g. baby food.  Volunteers can also signpost people to agencies able to help solve the underlying problems.

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